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Still burning money on game customer service? See how AI agents achieve a win-win-win in cost, quality, and speed!

Are you also struggling with player support? Players span global time zones, demand surges during launches or events, and they...

Theobald Xtract Universal Case Series #03: Extracting Table Data from SAP BW to Amazon Redshift

For SAP users, Theobald Xtract Universal is a very useful data integration tool. If you are trying it out, we...

Theobald Xtract Universal Case Series #02: Extracting BW Cube from SAP S/4HANA to Amazon S3

For SAP users, Theobald Xtract Universal is a very handy data integration tool. If you are trying it out, we...

Theobald Xtract Universal Case Series #01: Connecting to SAP in Minutes with Xtract Universal

For SAP users, Theobald Xtract Universal is a very useful data integration tool. If you are trying it out, we...

Quickly Create Marginal Histograms with Tableau Extensions to Unlock Multi-Dimensional Data Insights

In daily analysis, you may often encounter this need: how to clearly see the relationship between two variables while also...

Sumsub Named a Leader in the Gartner® Magic Quadrant™ for Identity Verification for the Second Consecutive Year

Recently, Gartner released the Magic Quadrant™ for Identity Verification 2025 report, in which Sumsub was once again recognized as a...

Intercom Customers’ 7 Key Concerns (Part 2): How to Deliver a Seamless 24/7 Customer Experience?

In the process of assisting enterprises in deploying Intercom, we actively collect and summarize user feedback. Among these, one frequently...

DocuSign Partner Program Upgrade: Empowering Partners to Co-Create Value in Intelligent Agreement Management

As a DocuSign partner, Uread has been closely following its strategic developments in the Intelligent Agreement Management (IAM) field. As...

How did Intercom use $100 million and GPT-4 to build the hit AI customer service Fin in 4 months?

In 2022, when GPT-4 had just been released and most companies were still busy discussing the news, Intercom had already...