DocuSign And ChatGPT,One-click contract creation, signing, and management

As AI continues to integrate into daily enterprise workflows, more organizations are rethinking how the core business process of “agreements” can operate more efficiently and intelligently in the AI era. For enterprises relying on multiple systems and cross-team collaboration to process contracts, the value of AI—when seamlessly connected to daily tools—extends beyond simple efficiency gains and instead transforms overall operational models.

Recently, Docusign announced that its Intelligent Agreement Management (IAM) platform will soon be integrated into ChatGPT through the Model Context Protocol (MCP). This means enterprise users and AI agents will be able to create, analyze, and process contracts directly within ChatGPT, without switching between systems, significantly improving workflow consistency and automation.

AI-powered conversational scenarios bring contract management into everyday workflows

ChatGPT has become a key entry point for millions of users to explore creativity, accelerate learning, and solve problems. Meanwhile, Docusign, with more than 1.7 million customers and over one billion agreements processed annually, has long been a leader in intelligent contract management. With Docusign now officially integrated into ChatGPT, conversational AI extends from content generation to contract creation, signing, and management, delivering a truly seamless and unified experience.

Giancarlo “GC” Lionetti, Chief Business Officer at OpenAI, emphasized that by connecting Docusign with ChatGPT, teams can reach alignment with fewer steps, reduce repetitive tasks, accelerate decision-making, and free more time for high-impact work. This collaboration marks a new stage of smarter and more automated contract workflows.

From a single sentence to a complete agreement—new possibilities for intelligent workflows

The most intuitive value of this integration is that enterprises can drive contract workflows entirely through natural language. For example:

• “Draft a one-year Dallas home rental agreement using our template, monthly rent $2,000.”
• “Order ten 50-pound bags of flour from the supplier, generate a purchase order, and send it for signature.”
• “Identify supplier contracts expiring within 90 days with amounts over $10,000, and draft a negotiation intent letter.”

With the support of the Model Context Protocol (MCP), both users and AI agents can invoke Docusign’s agreement capabilities directly inside ChatGPT, turning contract processing from a complex task into a simple conversation.

This capability not only enhances interaction but also lowers the threshold for teams to manage agreements, paving the way for broader and more automated workflows.

The significance of the MCP connector—advancing toward the future of Intelligent Agreement Management

To enable this deep integration, Docusign is building an official connector based on MCP. As an open standard for developers, MCP securely connects ChatGPT with Docusign IAM while ensuring enterprise-level trust, compliance, and data security. In the future, this connector will also provide native IAM capabilities for builders using OpenAI’s AgentKit, enabling agreement automation across more scenarios.

This collaboration not only brings Docusign’s Intelligent Agreement Management into more workplaces, but also signals a future where contracts are handled in a more intelligent, natural, and automated manner. For enterprises undergoing digital and AI transformation, this marks an important step toward the “next-generation agreement workflow.”

As Docusign’s China Partner (official authorized reseller), DKM ECO (Data Knowledge Management Limited) is committed to providing comprehensive product consulting, deployment, and technical support to ensure enterprises use Docusign efficiently and securely.

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