In today’s fast-paced digital landscape, customer service is no longer just about resolving issues—it’s about delivering seamless, personalized, and i...
CSAT has long been regarded as the standard tool for measuring customer satisfaction. However, as service scenarios grow more complex, its limitations...
Still Struggling with Customer Service Challenges? Click Here—All the Answers Are Inside!
Through assisting enterprises in deploying Intercom, we hav...
In the Era of Artificial Intelligence, Intercom Earns Trust with International Standards
As artificial intelligence becomes increasingly integrated...
Last week, Intercom hosted the Built For You Spring '25 launch event, officially unveiling a series of exciting updates to its AI Agent, Fin. Fin is t...